Effective Date: July 10, 2026

These Terms of Use govern your use of the M1 Manufacturing Solutions LLC website, forms, assessments, content, courses, products, services, communities, forums, events, social media activity, online materials, and related business communications.

For purposes of these Terms of Use, “M1,” “we,” “our,” or “us” means M1 Manufacturing Solutions LLC and its owners, members, managers, employees, contractors, consultants, representatives, agents, service providers, successors, assigns, and any other individuals or entities acting on behalf of M1.

By using this website, submitting a form, completing an assessment, purchasing a product or service, registering for training, enrolling in a course, participating in a community, joining a group call, interacting with M1-related social media activity, or otherwise communicating with M1, you agree to these Terms of Use.

Section 1: About M1

M1 Manufacturing Solutions LLC provides manufacturing consulting, training, advisory, assessment, fractional leadership, course, event, product, and execution support services. M1 may also provide educational content, online resources, digital products, community access, forums, group calls, workshops, webinars, newsletters, and related business materials.

M1’s services are primarily intended for business users, manufacturers, leaders, managers, supervisors, trainers, operators, and organizations seeking practical support related to manufacturing operations, frontline capability, training systems, knowledge transfer, leadership development, operational execution, and related business needs.

Section 2: Acceptance of These Terms

By accessing or using M1’s website, content, assessments, forms, courses, services, products, communities, forums, events, social media pages, or related materials, you agree to be bound by these Terms of Use and any additional terms, agreements, proposals, invoices, purchase terms, course terms, community rules, refund terms, statements of work, or client agreements that may apply.

If you do not agree with these Terms of Use, you should not use the website, submit forms, complete assessments, purchase products or services, enroll in courses, participate in communities, or use M1 materials.

Section 3: Age and Business Use

M1’s website, services, courses, communities, products, and materials are intended for business users and individuals who are at least 18 years old or otherwise legally able to enter into binding agreements.

By using M1’s website, submitting forms, purchasing products or services, enrolling in courses, participating in communities, or communicating with M1, you represent that you are legally able to agree to these Terms and that your use is for business, professional, educational, or internal organizational purposes.

Section 4: Authority to Act for a Company

If you use M1’s website, submit a form, complete an assessment, purchase a product or service, register for training, enroll in a course, participate in a community, or communicate with M1 on behalf of a company, organization, employer, or other entity, you represent that you have authority to act on behalf of that entity or that you are using M1 materials only in an individual capacity.

If you provide company information, employee information, operational information, or business information, you represent that you have the right and authority to provide that information to M1.

Section 5: No Consulting Relationship Created by Website Use

Using this website, completing a form, submitting an assessment, downloading materials, viewing content, commenting on social media, sending a direct message, joining a webinar, participating in a group call, or contacting M1 does not create a consulting relationship, client relationship, fiduciary relationship, advisory relationship, fractional leadership relationship, employment relationship, agency relationship, partnership, joint venture, or formal engagement.

A formal consulting, training, fractional leadership, assessment, implementation, course, or advisory relationship begins only when M1 and the client or customer agree to written terms, pricing, scope, deliverables, and engagement details through a proposal, statement of work, invoice, purchase terms, client agreement, course agreement, or other written agreement.

Section 6: Additional Agreements, Proposals, and Statements of Work

Certain consulting, training, fractional leadership, assessment, implementation, course, event, or client engagements may be governed by separate written proposals, statements of work, invoices, client agreements, course terms, purchase terms, or other written agreements.

If there is a conflict between these Terms of Use and a signed written agreement, proposal, statement of work, invoice, or purchase term that applies to a specific engagement, the specific written agreement or purchase term will control for that engagement.

Section 7: Website Content and Educational Materials

M1’s website content, articles, posts, assessments, graphics, videos, frameworks, downloads, courses, training materials, social media content, newsletters, examples, and related materials are provided for general business information and educational purposes.

M1 content should not be treated as complete advice for your specific operation, company, workforce, facility, legal obligations, safety requirements, quality system, compliance requirements, financial decisions, HR decisions, or operational decisions. You are responsible for using your own judgment and involving appropriate internal leaders, safety professionals, quality professionals, HR professionals, legal counsel, financial advisors, insurance professionals, or other specialists before making significant business decisions.

Section 8: Informal Communications and Q&A

Informal comments, social media replies, direct messages, group call answers, webinar Q&A responses, community comments, examples, or general discussions are provided for general educational and business discussion purposes only.

Unless expressly included in a signed written agreement, proposal, statement of work, or formal deliverable, informal communications should not be treated as final recommendations, complete advice, operational instructions, legal guidance, safety guidance, quality guidance, HR guidance, compliance guidance, or a substitute for professional judgment.

Section 9: Assessment Disclaimer

The Manufacturing Frontline Capability & Performance Assessment and any other M1 assessment are initial self-assessment tools designed to help identify likely opportunity areas based on the information submitted.

Assessments are not full operational audits, root cause analyses, safety assessments, legal reviews, compliance audits, quality system audits, financial reviews, human resources reviews, insurance reviews, engineering reviews, or formal consulting engagements.

Assessment results are based on the information submitted by the person completing the assessment. M1 is not responsible for inaccurate, incomplete, outdated, biased, misunderstood, or misleading information submitted through an assessment or form.

A deeper onsite assessment, paid engagement, written consulting agreement, or additional investigation may be needed before M1 provides specific recommendations, conclusions, implementation support, or formal deliverables.

Section 10: No Guarantees of Results

M1 may provide insights, recommendations, training, consulting, fractional leadership support, courses, tools, frameworks, assessments, implementation support, and educational materials. However, business results depend on many factors outside M1’s control, including leadership commitment, workforce conditions, plant conditions, operational constraints, available resources, company culture, execution discipline, management decisions, market conditions, customer requirements, employee behavior, technology, budget, timing, and other internal or external factors.

M1 does not guarantee specific financial, operational, staffing, productivity, retention, training, safety, quality, compliance, cultural, leadership, sales, revenue, profit, or performance outcomes unless expressly stated in a signed written agreement.

Any examples, case studies, success stories, testimonials, benchmarks, estimates, or illustrations are not guarantees that you or your organization will achieve the same or similar results.

Section 11: No Legal, HR, Safety, Engineering, Financial, Tax, Insurance, or Compliance Advice

M1 does not provide legal, tax, financial, insurance, engineering, medical, human resources, employment law, safety, regulatory, or compliance advice unless expressly stated in a signed written agreement and permitted by law.

Any information related to operations, training, leadership, quality, safety, staffing, compliance, food manufacturing, process improvement, or business performance is provided for general business, training, consulting, or educational purposes. You remain responsible for involving qualified legal counsel, HR professionals, safety professionals, quality professionals, engineers, accountants, insurance advisors, or other specialists when needed.

Section 12: No Emergency, Safety-Critical, or Crisis Services

M1’s website, forms, assessments, courses, communications, and services are not intended for emergency, safety-critical, crisis, legal, regulatory, medical, or immediate operational response situations.

If you are dealing with an emergency, immediate safety risk, regulatory issue, food safety concern, workplace injury, legal deadline, equipment hazard, product hold, recall, employee threat, or other urgent matter, you are responsible for contacting the appropriate internal leaders, emergency services, legal counsel, safety professionals, quality professionals, regulators, insurers, or other qualified professionals.

Section 13: Client and Participant Responsibilities

Clients, customers, course participants, community members, and users are responsible for providing accurate, complete, and timely information; reviewing materials and recommendations before using them; making their own business decisions; assigning appropriate personnel; providing required access; communicating constraints or risks; complying with applicable laws and internal policies; and implementing actions safely and appropriately within their own organization.

You are responsible for deciding whether, when, and how to implement any idea, tool, recommendation, framework, training concept, or material from M1. You are responsible for testing, adapting, validating, supervising, and safely applying any changes within your own operation before relying on them.

M1 is not responsible for delays, errors, poor outcomes, incomplete work, or failed implementation caused by inaccurate information, incomplete information, lack of access, lack of participation, lack of leadership support, internal resistance, nonpayment, unclear authority, unsafe conditions, or failure to act on agreed responsibilities.

Section 14: Consulting, Training, Fractional Leadership, and Client Work

Any consulting, training, fractional leadership, assessment, implementation, advisory, or client engagement may be governed by a separate proposal, statement of work, invoice, client agreement, scope document, or written terms.

Unless otherwise agreed in writing, M1’s services are advisory, educational, practical, and support-based. The client remains responsible for final decisions, implementation, employee management, safety practices, legal compliance, quality compliance, regulatory compliance, financial decisions, HR decisions, hiring decisions, termination decisions, operational decisions, and business outcomes.

Fractional leadership support, if provided, does not make M1 the legal employer of your employees, does not transfer ultimate management responsibility to M1, and does not make M1 responsible for employment law compliance, payroll, benefits, discipline, safety compliance, regulatory compliance, or internal company obligations unless expressly agreed in a signed written agreement.

Section 15: Onsite Work, Facility Access, and Safety

If M1 performs onsite work, the client is responsible for providing safe facility access, required visitor instructions, site rules, PPE requirements, parking instructions, escort requirements, security requirements, and any information needed for M1 to safely and properly access the facility.

The client remains responsible for facility safety, OSHA compliance, food safety, quality systems, regulatory compliance, employee safety, visitor safety, equipment safety, lockout/tagout, sanitation, allergen controls, GMPs, and all site-specific safety and compliance requirements unless otherwise agreed in a signed written agreement.

M1 may refuse, pause, modify, or stop onsite work if M1 believes conditions are unsafe, access is restricted, required information is unavailable, payment is overdue, the scope is unclear, or continuing work may create unreasonable risk.

Section 16: Scheduling, Cancellations, and Rescheduling

M1 may schedule calls, meetings, assessments, onsite visits, training sessions, workshops, group calls, webinars, events, fractional leadership work, or consulting work as part of its services.

Scheduling, cancellation, rescheduling, travel, no-show, and postponement terms may be provided in a proposal, invoice, registration page, purchase terms, client agreement, or other written communication. M1 may reschedule, postpone, modify, or cancel sessions, events, programs, or services when reasonably necessary due to availability, illness, emergency, weather, travel disruption, technical issues, low enrollment, client readiness, nonpayment, or other business reasons.

Unless otherwise agreed in writing, M1 is not responsible for costs, losses, missed opportunities, travel expenses, labor expenses, production disruption, or other damages caused by scheduling changes, cancellations, postponements, or rescheduling.

Section 17: Courses, Digital Products, Memberships, and Online Access

M1 may offer courses, digital products, downloads, memberships, subscriptions, online resources, webinars, workshops, communities, forums, or other paid or free offerings.

Access to courses, digital products, memberships, communities, forums, or other online offerings may be subject to additional purchase terms, course terms, refund terms, community rules, platform rules, or other conditions provided at the time of purchase, registration, enrollment, or participation.

Unless otherwise stated in writing, purchases are for the purchaser’s own individual use or internal business evaluation and learning purposes. You may not share login credentials, redistribute course materials, copy downloads for unauthorized users, resell access, publish private materials, or use M1 materials to create competing products, services, courses, training programs, consulting offers, or commercial materials.

M1 may update, modify, replace, pause, discontinue, or remove courses, materials, communities, forums, features, or online offerings at any time, subject to any written purchase terms that apply.

Section 18: Digital Delivery and Access

Digital products, downloads, courses, memberships, communities, and online materials may be delivered through third-party platforms, links, email, portals, or online access systems.

You are responsible for maintaining the internet access, device, software, browser, email access, login credentials, and technical ability needed to access digital offerings. M1 is not responsible for access problems caused by your device, email settings, spam filters, internet connection, browser, firewall, employer restrictions, third-party platform outages, or failure to follow access instructions.

Section 19: Payments, Billing, Refunds, and Chargebacks

If you purchase services, courses, training, events, digital products, subscriptions, memberships, downloads, community access, forum access, consulting, fractional leadership support, or other offerings from M1, you agree to provide accurate billing, contact, and payment information.

Payment terms, due dates, refund eligibility, cancellation terms, subscription terms, and access terms may be stated on the website, checkout page, invoice, proposal, statement of work, purchase terms, or written agreement. If specific refund or cancellation terms are provided for a product, service, course, event, or engagement, those terms control.

Unless a specific refund policy is stated in writing for a particular product, service, course, event, subscription, or engagement, payments are not automatically refundable. Refund requests are reviewed according to the applicable purchase terms, invoice, proposal, agreement, or written policy for that offering.

Unless otherwise stated in writing, all fees are due according to the invoice, checkout, purchase, or agreement terms provided. M1 may suspend or terminate access to services, courses, communities, materials, or deliverables for nonpayment, failed payments, disputed charges, chargebacks, suspected fraud, or violation of these Terms.

You agree not to initiate improper chargebacks or payment disputes for amounts that were properly charged under the applicable purchase terms, invoice, or agreement. If a chargeback, payment dispute, refund request, or billing issue occurs, M1 may use transaction records, communications, access logs, course records, invoices, and other information to respond to the dispute.

Section 20: Subscriptions and Recurring Payments

If M1 offers subscriptions, memberships, recurring payments, retainers, monthly programs, course access plans, community access plans, or other recurring offerings, the applicable terms will be provided at purchase or enrollment.

By purchasing a recurring offering, you authorize the applicable payment processor to charge the payment method provided according to the stated billing schedule until canceled according to the applicable cancellation terms.

M1 may suspend, cancel, or restrict access to recurring services, memberships, communities, courses, or materials if payment fails, if billing information is inaccurate, if a charge is disputed, or if these Terms or applicable program rules are violated.

Section 21: Taxes

Prices may not include applicable taxes unless expressly stated. You are responsible for any sales, use, value-added, withholding, or similar taxes that may apply to purchases, services, courses, digital products, events, memberships, or other transactions, except for taxes based on M1’s income.

M1 may collect taxes where required or where supported by its payment or checkout platforms.

Section 22: Electronic Communications and Acceptance

You agree that communications, agreements, notices, invoices, disclosures, purchase confirmations, and other records may be provided electronically, including by email, website, checkout page, form, platform message, or electronic document.

Your electronic acceptance, form submission, purchase, registration, click-through acceptance, email confirmation, or continued use of M1’s website, materials, services, courses, communities, or platforms may be treated as acceptance of applicable terms to the fullest extent permitted by law.

Section 23: Intellectual Property

All content, materials, frameworks, assessments, language, tools, templates, worksheets, graphics, videos, recordings, course materials, training materials, slides, documents, downloads, website content, social media content, logos, brand elements, methods, systems, and other materials created by or for M1 are owned by M1 or licensed to M1 unless otherwise stated.

You may view and use M1 materials for your personal learning, internal business evaluation, or authorized participation in M1 services, courses, programs, events, communities, or engagements.

You may not copy, reproduce, distribute, publish, upload, resell, sublicense, modify, create derivative works from, teach, train from, commercially exploit, or use M1 materials for competing consulting, training, course, product, or service offerings without written permission from M1.

No ownership rights are transferred to you unless expressly stated in a signed written agreement.

Section 24: Limited License to Use Materials

When M1 provides materials, downloads, course content, worksheets, templates, assessments, slides, reports, or other resources, M1 grants you a limited, revocable, non-exclusive, non-transferable license to use those materials only for the purpose for which they were provided.

Unless otherwise agreed in writing, this license does not allow you to resell, distribute, publish, share publicly, upload to public platforms, use in external training, use in commercial consulting, use to train third parties, or incorporate M1 materials into your own products, services, courses, or public content.

M1 may revoke access or permission if materials are misused, shared improperly, copied, resold, or used in violation of these Terms.

Section 25: User Submissions and Permission to Use Submitted Content

If you submit information, comments, questions, testimonials, reviews, posts, messages, files, documents, screenshots, photos, videos, examples, worksheets, assessment responses, business information, or other content to M1, you represent that you have the right and authority to submit that content.

You grant M1 permission to use submitted content for legitimate business purposes, including responding to your inquiry, reviewing assessments, delivering services, preparing proposals, providing training or consulting support, operating courses or communities, improving M1 tools and services, maintaining business records, resolving disputes, and protecting M1’s legal and business interests.

M1 will not intentionally use identifiable client names, company names, employee names, logos, plant images, proprietary materials, assessment results, private messages, private submissions, or identifiable business information in public marketing, public case studies, public testimonials, or public training materials without permission.

Section 26: Testimonials, Reviews, Endorsements, and Social Proof

If you provide a testimonial, review, endorsement, comment, case study material, success story, social media comment, or other statement about M1, you agree that the statement should be honest, accurate, and based on your actual experience.

M1 will not knowingly create, purchase, publish, or promote fake reviews, false testimonials, misleading endorsements, or deceptive social proof.

M1 may request permission before using identifiable testimonials, reviews, company names, logos, client results, screenshots, private messages, or case study materials in public marketing. M1 may use public social media engagement, such as likes, follows, shares, comments, reposts, mentions, tags, reviews, or testimonials, in ways allowed by the platform and applicable law, but M1 will not intentionally misrepresent those interactions.

Section 27: Confidential Business Information

During assessments, calls, training, consulting discussions, fractional leadership discussions, course participation, events, group calls, forums, online communities, social media communications, or engagements, you may choose to share business, operational, workforce, training, leadership, quality, process, staffing, financial, customer, vendor, or performance information with M1.

Unless otherwise agreed in writing, submitting information through the website, an assessment, checkout process, course platform, contact form, email, forum, online community, chat, comment area, group call, webinar, social media message, direct message, public post, or general communication does not create a confidential, fiduciary, advisory, consulting, fractional leadership, employment, agency, partnership, joint venture, or client relationship by itself.

Any additional confidentiality obligations may be addressed in a separate written agreement, proposal, statement of work, nondisclosure agreement, course agreement, training agreement, fractional leadership agreement, community agreement, forum rules, or client agreement.

Section 28: Sensitive Information

You should not submit highly sensitive, confidential, regulated, classified, proprietary, or unnecessary personal information through general website forms, assessments, email, direct messages, course platforms, social media platforms, communities, forums, group calls, webinars, chats, or comments unless M1 has specifically requested it and appropriate protections are in place.

This includes Social Security numbers, full payment card numbers, personal medical information, personal financial account numbers, government identification numbers, criminal history, biometric information, union membership information, personal tax records, payroll records, personnel files, regulated safety records, regulated quality records, customer confidential information, employee confidential information, or other highly sensitive information.

If you choose to submit or share sensitive or confidential information through general website forms, email, course platforms, forums, online communities, group calls, webinars, chat areas, comments, social media platforms, direct messages, or other online tools, you do so at your own risk.

Section 29: Forums, Online Communities, Group Calls, and Interactive Features

M1 may offer or participate in forums, online communities, private groups, group coaching calls, group training calls, webinars, live Q&A sessions, discussion boards, chat features, comment areas, course communities, membership communities, or other interactive features.

If you participate in these settings, information you choose to share may be visible, heard, recorded, downloaded, copied, saved, screenshotted, or shared by M1, other participants, clients, customers, course members, community members, guests, platform providers, or other people who have access to the same setting.

You should not share confidential, proprietary, sensitive, regulated, personal, client, employee, customer, vendor, financial, safety, quality, operational, or business information in forums, online communities, group calls, chat areas, webinars, comments, or other group settings unless you are authorized to share it and comfortable with other participants seeing or hearing it.

M1 may moderate, remove, edit, restrict, suspend, or use content shared in forums, communities, group calls, chats, comments, or interactive features for legitimate business purposes, including operating the community, delivering training, improving services, enforcing rules, protecting participants, creating internal notes, resolving disputes, and maintaining business records.

M1 is not responsible for how other participants use, disclose, copy, record, screenshot, download, or share information that you voluntarily disclose in forums, online communities, group calls, webinars, chats, comments, or other interactive settings.

Section 30: Community Rules and Participant Conduct

If M1 provides access to a forum, community, group call, webinar, course community, membership group, event, or other interactive space, you agree to participate professionally and respectfully.

You may not harass, threaten, abuse, defame, discriminate, spam, solicit improperly, post unlawful content, upload malicious files, share another person’s confidential information, violate intellectual property rights, misrepresent yourself, record without permission where prohibited, disrupt the group, or use the space for purposes unrelated to the offering.

Unless expressly allowed by M1 in writing, you may not use M1 communities, forums, group calls, chats, webinars, events, or participant lists to solicit, recruit, advertise to, sell to, market to, hire, poach, spam, or contact other participants for unrelated commercial purposes.

M1 may remove content, restrict participation, suspend access, terminate access, or remove participants who violate these Terms, community rules, platform rules, or M1’s judgment about what is needed to protect the group, M1, clients, users, or business interests.

Section 31: Recordings, Photos, Screenshots, and Training Materials

M1 may record, photograph, screenshot, transcribe, summarize, or document calls, meetings, trainings, courses, events, consulting discussions, group calls, webinars, forums, online communities, or engagements.

M1 may use these materials to provide services, document work, improve training, prepare deliverables, support client communication, create internal notes, improve M1 services, resolve disputes, enforce terms, or maintain business records.

M1 will not publicly use identifiable client names, company names, employee names, logos, plant images, proprietary materials, assessment results, or identifiable business information in marketing, case studies, testimonials, or public training materials without permission.

Section 32: Social Media and Public Online Activity

M1 may maintain, use, or participate in social media pages, profiles, groups, posts, comments, messages, advertisements, lead forms, videos, live streams, events, and other online activities on platforms such as LinkedIn, Facebook, Instagram, YouTube, TikTok, X, and other current or future social media, networking, advertising, or content platforms.

These Terms apply to M1-related activity on social media platforms, including M1’s company pages, profiles, groups, advertisements, lead forms, and business communications. They also apply to business-related activity conducted by M1’s owners, employees, contractors, consultants, representatives, or agents on personal social media accounts when those accounts are being used to promote, discuss, operate, or conduct M1 business.

M1 does not control the privacy, security, advertising, tracking, algorithmic, moderation, content-removal, or data-sharing practices of LinkedIn, Facebook, Instagram, YouTube, TikTok, X, or any other third-party social media platform.

Information you post publicly on social media may be visible to other users and may be copied, shared, saved, indexed, screenshotted, or used by others outside M1’s control. You are responsible for what you choose to post, message, comment, upload, or share on social media platforms.

Section 33: Third-Party Platforms, Tools, and Links

M1 may use third-party platforms, tools, contractors, consultants, and service providers, including Squarespace, Fillout, email tools, calendar tools, payment processors, checkout platforms, banking providers, course platforms, learning management systems, webinar platforms, meeting and recording tools, transcription tools, forum and community platforms, social media platforms, analytics tools, advertising platforms, CRM tools, cloud storage, AI-assisted tools, accounting providers, legal providers, insurance providers, marketing providers, and technical support providers.

M1 is not responsible for the independent privacy practices, security practices, terms, policies, availability, outages, errors, data practices, pricing changes, account restrictions, platform decisions, or performance of third-party platforms or service providers.

M1’s website, emails, courses, communities, social media content, or materials may contain links to third-party websites or platforms. M1 is not responsible for third-party content, policies, security, accuracy, availability, or practices.

Section 34: AI-Assisted Tools and Automation

M1 may use AI-assisted, automation, or productivity tools to organize, summarize, analyze, draft, improve, or support business communications, training materials, consulting materials, forms, assessments, communities, courses, services, marketing, or internal operations.

M1 does not guarantee that AI-assisted outputs, automated summaries, drafts, transcriptions, analyses, or recommendations will be complete, accurate, error-free, or appropriate for every situation.

You are responsible for reviewing any materials, recommendations, or outputs before relying on them for business, operational, legal, safety, quality, financial, HR, or compliance decisions.

Section 35: Prohibited Uses

You may not use M1’s website, materials, courses, communities, forums, assessments, products, services, or platforms for unlawful, harmful, deceptive, abusive, infringing, fraudulent, harassing, defamatory, malicious, competitive, or unauthorized purposes.

You may not attempt to hack, disrupt, reverse engineer, scrape, copy, resell, overload, bypass access controls, share unauthorized access, upload malware, misuse forms, impersonate others, collect other users’ information, violate platform rules, or interfere with M1’s business, systems, users, clients, communities, or intellectual property.

Section 36: Account Access and Security

If you receive login credentials, course access, membership access, community access, portal access, or other account access, you are responsible for keeping your login information secure and for activity that occurs through your account.

You may not share usernames, passwords, private links, course access, paid materials, membership access, or community access with unauthorized users.

M1 may suspend or terminate access if it believes account access has been shared, misused, compromised, or used in violation of these Terms.

Section 37: Termination or Restriction of Access

M1 may suspend, restrict, or terminate access to the website, courses, materials, communities, forums, memberships, services, events, or online platforms if M1 believes you have violated these Terms, failed to pay amounts owed, misused materials, disrupted a community, infringed intellectual property, engaged in misconduct, created legal risk, or harmed M1’s business interests.

Termination or restriction of access does not eliminate payment obligations, confidentiality obligations, intellectual property restrictions, dispute obligations, or other terms that by their nature should continue.

Section 38: Events Outside M1’s Control

M1 is not responsible for delay, failure, interruption, cancellation, or inability to perform caused by events outside M1’s reasonable control, including weather, illness, emergency, travel disruption, labor disruption, utility outage, internet outage, platform outage, cyber incident, government action, war, terrorism, natural disaster, pandemic, supplier issue, client delay, facility closure, or other events beyond M1’s reasonable control.

Section 39: Accessibility

M1 aims to provide website content, materials, courses, and services in a practical and accessible manner. If you have difficulty accessing content or need assistance, you may contact M1 at info@m1mfgsolutions.com.

M1 does not guarantee that every third-party platform, file, course tool, video, community, or website feature will be fully accessible in every format, device, browser, or assistive technology environment.

Section 40: No Warranty

M1’s website, content, assessments, materials, courses, communities, forums, products, services, tools, and communications are provided on an “as is” and “as available” basis unless otherwise stated in a signed written agreement.

M1 makes no warranties that the website, materials, assessments, courses, services, communities, tools, platforms, or communications will be uninterrupted, error-free, secure, complete, accurate, current, or suitable for your specific needs.

To the fullest extent permitted by law, M1 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and course of performance.

Section 41: Limitation of Liability

To the fullest extent permitted by law, M1 and its owners, members, managers, employees, contractors, consultants, representatives, agents, service providers, successors, and assigns will not be liable for indirect, incidental, consequential, special, exemplary, punitive, lost profit, lost revenue, lost business, lost data, business interruption, reputational, operational, employment-related, safety-related, quality-related, compliance-related, or similar damages arising out of or related to use of the website, content, assessments, courses, communities, forums, products, services, materials, communications, third-party platforms, or these Terms.

To the fullest extent permitted by law, M1’s total liability for any claim arising out of or related to the website, content, assessments, courses, communities, forums, products, services, materials, communications, or these Terms will not exceed the amount you paid to M1 for the specific product or service giving rise to the claim, or one hundred dollars if no amount was paid.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

Section 42: Indemnification

You agree to defend, indemnify, and hold harmless M1 and its owners, members, managers, employees, contractors, consultants, representatives, agents, service providers, successors, and assigns from and against claims, damages, liabilities, losses, costs, expenses, and fees, including reasonable attorneys’ fees, arising out of or related to your use of M1’s website, services, courses, communities, forums, products, materials, platforms, or content; your violation of these Terms; your violation of another person’s rights; your misuse of M1 materials; your submissions; your shared information; your conduct in communities, forums, group calls, webinars, or social media; your payment disputes; or your violation of applicable law or third-party platform rules.

Section 43: Privacy

M1’s collection, use, sharing, and protection of personal information is described in M1’s Privacy Policy. By using M1’s website, forms, assessments, services, courses, communities, forums, products, or related communications, you acknowledge that you have had the opportunity to review the Privacy Policy.

Section 44: Changes to These Terms

M1 may update these Terms of Use from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of the website, assessments, courses, services, communities, forums, products, or materials after updated Terms are posted means you accept the updated Terms.

Section 45: Assignment

You may not assign or transfer your rights or obligations under these Terms without M1’s written permission. M1 may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, sale, financing, reorganization, transfer of assets, change of ownership, or similar transaction.

Section 46: Governing Law and Disputes

These Terms are governed by the laws of the State of New Hampshire, without regard to conflict of law principles.

To the fullest extent permitted by law, any dispute arising out of or related to these Terms, the website, assessments, courses, services, communities, forums, products, materials, or communications with M1 will be handled in the state or federal courts located in New Hampshire, unless a different dispute process is required by applicable law or agreed in writing.

Section 47: Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will remain in effect to the fullest extent permitted by law.

Section 48: Survival

Any provisions that by their nature should continue after termination, expiration, cancellation, or discontinued use will continue to apply. This includes provisions related to payment obligations, intellectual property, limited license, confidentiality, user submissions, prohibited uses, disclaimers, no warranties, limitation of liability, indemnification, dispute resolution, governing law, and any other terms intended to survive.

Section 49: Headings

Section headings are included for convenience only and do not limit or affect the meaning of these Terms.

Section 50: Entire Agreement for Website Use

These Terms, together with the Privacy Policy and any additional written terms that apply to specific purchases, courses, communities, events, proposals, invoices, statements of work, or client engagements, make up the agreement between you and M1 for the use of the website and related online materials.

If there is a conflict between these Terms and a signed written agreement between you and M1, the signed written agreement will control for that specific engagement.

Section 51: Contact

Questions about these Terms may be sent to:

M1 Manufacturing Solutions LLC., Email: info@m1mfgsolutions.com